Pre-Sales FAQ

Q. Will you place ads on my site?
A. We will NOT place ads on your site.

Q. Do you allow sites to advertise for money, on their web site?
A. Yes, we allow sites to have commercial advertisements.

Q. What forms of payment do you accept?
A. Visa, Mastercard, PayPal.  Sorry, no checks.  We will soon also accept American Express.

Q. Are your server's Unix, or NT?
A. Our servers are Linux Red Hat 7.3. and Red Hat 9.0

Q. Do you allow adult sites?
A. NO, we do NOT allow sites with adult content.

Q. Is tax included with my monthly or yearly plan?
A. Yes, tax is included within the price.

Q. What control panel do you use and do you have a demo?
A. The control panel we use is called Cpanel.  A demo of Cpanel can be found here.  Login with the username demo, and the password demo.

Q. Can I pay monthly?
A. Yes, you may pay monthly.  We will setup an automatic charge to your credit card each month.  You can also receive a small discount when you pay quarterly, semi-annually or annually.

Q. How long does it take to setup my account?
A. Your account will be setup automatically within 30 minutes of ordering.  Certain add-on features may take longer to setup.

Q. Are there any hidden costs, or setup fees?
A. No.

Q. Do you offer telnet or shell access?
A. No, due to security reason's we do not offer telnet or shell access. You are still able to unzip files on the server using our file manager as well as the ability to setup cron jobs.

Q. Can I password protect directories?
A. Yes, you can password protect directory's within CPanel.

 
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