Q. How long does it take to get my domain working?
A. It usually takes 24-48 hours for a domain to fully propagate once the DNS settings have been updated to point your domain name to our servers.

Q. What do I set my domain's name servers (DNS) to?
A. Please read your welcome e-mail. If you have lost your welcome email, please email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it and request your DNS information.

Q. Where can I download a free FTP?
A. We recommend downloading SmartFTP from here.

Q. It's not letting me upload my files. What's wrong?
A. Make sure you are uploading to the right web directory which is the public_html folder.

Q. Why doesn't my FTP password change when I change my Cpanel password?
A. Please allow 24 hours for your FTP password to sync with your Cpanel password.

Q. What is the path to my users files?
A. The path is /home/username/public_html

Q. What is the local path to perl?
A. The path to perl is /usr/bin/perl

Q. What is the path to ImageMagick?
A. The path to ImageMagick is /usr/bin/>

Q. What is the path to convert for ImageMagick?
A. The path to convert is /usr/bin/

Q. What is the path to sendmail?
A. The path to sendmail is /usr/sbin/sendmail